Privacy Policy | Esnaf Max

1.Data We Collect

To provide our services, we may collect the following data:

Identity and contact details: full name, email, phone
Business information: company name, sector, location
Form and message content: your requests and inquiries
Automatic data: IP address, browser information and cookie data

2.Purposes of Processing

We process the personal data we collect for the following purposes:

To provide the services you request and build your website
To respond to your requests and communicate with you
To measure and improve our service quality
To fulfil our legal obligations

3.Cookies

Our site uses cookies to improve your experience and provide essential functionality.

You can manage or block cookies in your browser settings; however, some features may not work properly in that case.

4.Payment Information

Payments are processed securely by our payment service provider, Stripe.

We do not store your card number on our servers; card details are processed directly by Stripe in compliance with PCI-DSS standards. Stripe’s processing of personal data is subject to its own privacy policy.

5.Sharing of Data

We do not sell your personal data to third parties.

Your data may only be shared with suppliers required to deliver the service (e.g. server/hosting provider, a payment provider such as Stripe) and with authorities where legally required.

6.International Data Transfers

The data controller, Esnaf Max, is established in Hong Kong. As our service providers (hosting, payments, etc.) may be located in different countries, your data may be transferred to those countries. We ensure your data is protected with appropriate safeguards during such transfers.

7.Data Retention

We retain your personal data only for as long as necessary for the purpose for which it was collected and as required by our legal obligations. At the end of this period, your data is securely deleted or anonymized.

8.Data Security

We apply appropriate technical and administrative measures to protect your data against unauthorized access, loss and misuse.

9.Your Rights

Under applicable data protection laws (e.g. the Hong Kong PDPO and, where applicable, the GDPR), you have the right to access your data, request its correction or deletion, object to its processing, and to data portability. Please contact us for any such requests.

10.Contact

For privacy-related questions, you can reach us:

Email: support@esnafmax.com

Phone: +90 543 946 39 69

Address: Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queens Road Central, Sheung Wan, Hong Kong